Visitor Information

At West12 we pride ourselves on delivering great customer service.  We are a neighbourhood shopping, leisure and entertainment centre, offering a great range of convenience and lifestyle shopping plus a variety of restaurants and bars; 12 screen, 2,500 seat multiplex cinema; and health and fitness facilities. We strive to make your visit as comfortable and hassle free as possible, from early morning till late in the evening.

NCP offer secured parking for 236 vehicles in covered spaces at 1st floor level , 24-hours, 7-days-a-week.

You can contact any member of our Centre Management team  on 0208 746 0038, or if you have any queries or suggestions, by clicking on the Contact Us link.

While you’re with us, enjoy a safe and relaxed family shopping experience by signing up to our ‘Little Shoppers Stay Safe’ Scheme. Visit the customer information desk for more details.