At West 12 we understand that all of our customers have unique needs, and that for some, help in pre-planning a visit can reduce anxiety and ensure you make the most of your day. We are a busy shopping centre, but we do have quieter times, and help is on hand should you or family members need further support.
For customers with autism, we have the following services available:
While visiting, please see a member of our security and they will be able to assist you. Alternatively, call ahead of your visit (tel: 020 8746 0038) and speak to our Disability Champion, Alison Linskey, who will organise everything for you.
If you'd like to find out any more details in advance of your visit please contact us.
We are committed to listening to your feedback on our autism services. This provides us with an opportunity to improve all what we do. Please contact us with general feedback, comments or a compliment.