West 12 ("the Centre") is owned and operated by Land Securities Properties Limited (“we”, “us”, “our” or “LS”).
West 12 aims for the Centre to be a safe, relaxed and friendly environment for all our guests. We would ask that all guests respect the Code of Conduct detailed below, in the interests of everyone's enjoyment and well-being.
West 12 consistently aims to maintain high standards and does not permit the following:
To ensure that our guests are free to shop and relax, the Centre does not permit:
To ensure the health and safety of our guests, we ask that visitors respect and show due consideration for the Centre, environment and other users by:
We do courage guests to enjoy their experience at the Centre, including taking photographs during their visit for personal and domestic use. We reserve the right, however, to ask guests not to film or take photographs within the Centre where we feel that it is necessary or desirable in the interests of the safety, privacy or enjoyment of other guests or so as to prevent any civil or criminal offence being committed. Commercial photography and filming can only be conducted with the express permission of the Centre Management team. If you would like to film or take photos during your visit to the Centre and have any questions as to what is permitted under this Code, please contact the Centre Management team, who will be happy to provide you with further assistance.
We would also ask our guests to adhere to or note the following conditions:
West 12 reserves the right to deny an individual or group of individuals entry to the Centre including the external areas for any period of time as it may determine in its absolute discretion and has the right to escort any such individual or individuals from the Centre.
In addition, any individual or individuals who contravene the Code of Conduct may be excluded from the Centre for such period as we may determine at our absolute discretion.
West 12 reserves the right to amend this Code of Conduct at any time without prior notice.